Chat with us, powered by LiveChat
/Allison Hurley

About Allison Hurley

This author has not yet filled in any details.
So far Allison Hurley has created 67 blog entries.

Twisting the Script: 4 Secrets to a Resilient Customer Service Team

Every business, big or small, should have consistently exceptional customer service to be successful. Otherwise, you run the risk of losing your customers to your competitors. But how do you continue to satisfy your customers in a world that changes so quickly? It’s not enough to simply roll out new products and services. When

By |2018-08-02T02:13:00+00:00March 13th, 2018|Categories: Blog|0 Comments

BPO News Snippets – March 7, 2018

Office Space Demand in Cebu Still Strong – KMC Savills MAR 07 - Cebu's office market will continue to remain robust this year as absorption of office space in the metro remains healthy, according to property consultancy firm KMC Savills. In 2018, Cebu IT Park, which is home to most of the business

By |2018-04-24T03:57:32+00:00March 12th, 2018|Categories: News|0 Comments

3 Essential Qualities Your Live Chat Support Representatives Need to Tune Up

Are your sales going down? If you’re wondering why people aren’t buying from you lately, there could be something wrong with your customer service. How does your staff treat customers behind your back? Ignoring complaints, providing the wrong information, or hanging up in the middle of the conversation will not only leave unresolved issues,

By |2018-08-01T01:47:00+00:00March 9th, 2018|Categories: Blog|0 Comments

5 Best Ways To Obtain Great B2B Leads

There are various techniques for acquiring B2B leads, but not all can guarantee good quality. If you wish to get more qualified leads, it’s smarter to invest time, effort, and resources in strategies that are already proven to be highly effective. Here are five of the most reliable methods for excellent B2B lead generation

By |2018-08-01T01:47:38+00:00March 7th, 2018|Categories: Blog|0 Comments

BPO News Snippets – March 5, 2018

Call Center in Mindanao to Target Arabic-speaking Market MAR 04 - A call center that will cater to Arabic-speaking individuals will soon rise in Maguindanao province in Mindanao, a first of its kind in the Philippines. Maguindanao Governor Esmael Mangudadatu said the BPO center will be run in three shifts by at least

By |2018-03-07T01:35:32+00:00March 5th, 2018|Categories: News|0 Comments

How To Start Creating Your Direct Mail Marketing List

Direct mail may be outdated for some companies, but businessmen worth their salt know there’s value in investing in this marketing strategy. It’s critical in this day and age; however, you need to choose the right people and the right materials to get the desired results. Here’s a simple guide to help you create

By |2018-08-01T01:49:06+00:00March 5th, 2018|Categories: Blog|0 Comments

4 Best Practices for Establishing Your Ideal Email Marketing List

Email marketing is a strategy that can engage your audience’s interest, attract visitors to your website, and and bring your business more potential customers. To launch a successful email marketing campaign, you first need to have an excellent email marketing list to work with. There are various ways to create the email marketing list

By |2018-08-01T01:50:08+00:00March 2nd, 2018|Categories: Blog|0 Comments

What To Consider When Selecting a Business Process Outsourcing Company in the Philippines

Many companies, from startups to established organizations, are discovering the benefits of outsourcing some of their business functions. In several cases, a business process outsourcing company in the Philippines is preferred. However, selecting your BPO partner is not as simple as it may seem. If you’re at this point and are about to decide

By |2018-08-01T01:50:58+00:00February 27th, 2018|Categories: Blog|0 Comments

BPO News Snippets – February 23, 2018

Philippines Badly Need 3rd Telco - ICT Davao FEB 23 - The Philippines, despite being the world's top outsourcing services destination, badly needs a third telecommunications company to break the duopoly of two existing telco giants, according to Information and Communications Technology (ICT) Davao president Samuel Matunog.  However, he cited several obstructions to

By |2018-03-07T01:37:37+00:00February 26th, 2018|Categories: News|0 Comments

5 Ways Outsourcing Improves Your Customer Service

Outsourcing often focuses on the time and cost-saving benefits. While this is certainly true, many small businesses and large companies are using this to improve their customer service. The benefit of the strategy may not be obvious to their customers, but businesses see a lot of improvement in their service delivery. It may get

By |2018-08-01T01:51:54+00:00February 25th, 2018|Categories: Blog|0 Comments