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So far Allison Hurley has created 67 blog entries.

5 Keys To Making Your Outsourcing Project A Success

A lot of businesses, both startups and established corporations, have ventured into outsourcing for various reasons. It may be because of the lower labor rates, the wider service offering or the flexible labor force, but most of them have enjoyed success. This success, however, didn’t just happen by chance. Planning, preparation and proper execution

By |2018-08-01T02:31:25+00:00February 23rd, 2018|Categories: Blog|0 Comments

BPO News Snippets – February 16, 2018

Senator Grace Poe to Probe English Proficiency Decline FEB 16 - Senator Grace Poe has filed a resolution calling for an inquiry into the reported decline in English proficiency among Filipino students. The senator filed Senate Resolution 622, which calls for an assessment of the present curricula in elementary and high schools.  

By |2018-03-07T01:38:21+00:00February 19th, 2018|Categories: News|0 Comments

BPO News Snippets – February 12, 2018

Executive Order to End Contractualization Pushed FEB 6 - Labor groups in the Philippines are pushing for a new executive order (EO) that will end contractualization under Pres. Rodrigo Duterte’s administration. The executive order is planned to ban contractualization if it interferes with a worker’s right to security of tenure, organize into unions,

By |2018-02-12T09:10:26+00:00February 12th, 2018|Categories: News|0 Comments

Top 5 Benefits of Outsourcing Your Business Functions

Many multinational organizations and small to medium enterprises are relying more and more on outsourcing some of their business processes. Chances are you are also considering if this will be a good move in order to maximize your limited resources. In what ways exactly can outsourcing benefit you and your company? Here are outsourcing

By |2018-08-01T02:35:30+00:00February 12th, 2018|Categories: Blog|0 Comments

Top 9 Business Functions You Can Successfully Outsource

We’ve already established that outsourcing reduces labor costs and provides a number of other significant benefits as well such as allowing you to concentrate on your business’ core activities. Another advantage is that it does not have to be limited to just one task. You can outsource two or more tasks depending on your

By |2018-08-01T02:39:36+00:00February 9th, 2018|Categories: Blog|0 Comments

BPO News Snippets – February 5, 2018

New BPO Hub in Ilocos Norte Completed FEB 01 - Robinsons Land Corp (RLC) has completed the expansion of Robinsons Place Ilocos in San Nicolas, Ilocos Norte. The expansion building will serve as a new hub for the business process outsourcing (BPO) sector in the province. It features large office floor plates of about 3,100

By |2018-04-03T00:14:38+00:00February 7th, 2018|Categories: News|0 Comments

A General Overview Of Outsourcing

As small companies become more established in their industry and their business starts to grow, their workload also increases. However, they may be hesitant or they don’t have the resources yet to hire more permanent staff. For some larger companies, the need to establish a dedicated team for certain services conflicts with the need

By |2018-08-01T02:41:24+00:00February 6th, 2018|Categories: Blog|0 Comments

Establishing A Customer-Centric Culture

All roads for businesses start and end with the customer’s experience may it be channelled through live chat or phone. A company’s success depends on their customers’ satisfaction and this isn’t as simple as just providing after-sales support. At the core of this is the belief that everything the company does is geared towards

By |2018-08-01T02:42:15+00:00February 4th, 2018|Categories: Blog|0 Comments

4 Ways Call Center Outsourcing Improves Customer Service

What’s worse than an underperforming product or services in the market? Lousy customer service, that is. Businesses, big and small,still has a bit of a chance when their products flop. They can just immediately halt production, pull them off the shelves, and return with a vengeance with a better product. However, things unravel fast

By |2018-08-01T02:45:16+00:00February 1st, 2018|Categories: Blog|0 Comments

7 Reasons to Outsource Your Technical Support to a Bpo Company

As technology costs rise, your ability to afford IT needs drops. An up-and-coming business owner like you may not have the massive budget yet to go full-blast on operations, especially when it comes to technical support. However, it doesn’t mean you cannot provide that service to your customers. You can, and even without owning

By |2018-09-12T00:16:44+00:00January 29th, 2018|Categories: Blog|0 Comments