Years ago, companies started to outsource their business operations and functions to offshore locations. One of the benefits of business outsourcing is that it can cut down costs, increase efficiency, target new markets, and have

Social media has not only changed how people communicate, it has also made a huge impact on how businesses advertise and market. In a recent survey, 90% of marketers have claimed that social media marketing

In college, we were taught that we must apply extensive research to our thesis if we want to pass and graduate. The same can be said in business—market research can be the difference between

A country known for its beautiful islands and home to hospitable people, the Philippines is also popular as one of the top countries in the world when it comes to BPO services and call

The world of Business Process Outsourcing (BPO) much like any other industry has its own set of terminologies or words frequently being thrown around in centers all over the world. If you’re a newbie

There is no question that the Philippines is one of the world’s top outsourcing destinations. As discussed in our previous blog The Benefits of Outsourcing Business in the Philippines, the country is considered the