Iloilo City Mayor Orders Fire-safety Check on BPOs
DEC 31 – Iloilo City Mayor Jose Espinosa III has ordered the Philippine National Police (PNP) and Bureau of Fire Protection (BFP) to recheck the fire security of all business process outsourcing (BPO) companies located in malls in the city. Espinosa issued the order in wake of the tragic incident in Davao City where more than 30 people, mostly call center staff, died after they were trapped
inside the mall where an American BPO firm was located.
He said the PNP and the BFP should ensure that call center companies have complied with the fire safety standard. He said authorities have to check if the fire exits are open and well-lit so that if brownouts occur or if there is fire, the staff can see the exits and can easily escape. Espinosa added that the BFP should conduct fire drills for BPO employees.
PEZA Banks on IT-BPO Rebound in 2018
DEC 31 – The Philippine Economic Zone Authority (PEZA) is banking on the possible rebound in the IT- BPO sector for its conservative goal of 10% investment growth for 2018. PEZA made the conservative investment growth target after missing its 200% investment growth target in 2017. PEZA Director-General Charito B. Plaza said she has not lost hope on the IT-BPO sector, which was a major drag on PEZA’s performance.
Investment pledges registered by PEZA in 2017 grew only 8.89% versus 2016, significantly missing an overly ambitious 200% growth target or P500bn in new investments. Plaza said that total registered investments in 2017 reached only P237.57bn from P218.176bn in 2016.
Family Mart Targets BPO Employees
DEC 26 – An increasing number of its Japanese convenience store outlets will be set up in areas where business process outsourcing (BPO) firms operate, according to Phoenix Petroleum Philippines, the owner of Family Mart in the Philippines. Instead of putting up Family Mart stores in gasoline stations, Phoenix Petroleum will be putting these stores in central business districts, targeting
employees of BPO companies, said Henry Albert Fadullon, chief operating officer of Phoenix.
He said Phoenix is reformatting Family Mart from just a convenience store to an outlet that provides more options for people to take out something ready to eat. Family Mart is a chain of convenience stores that are franchised from Japan.