Call Center in Mindanao to Target Arabic-speaking Market

MAR 04 – A call center that will cater to Arabic-speaking individuals will soon rise in Maguindanao province in Mindanao, a first of its kind in the Philippines. Maguindanao Governor Esmael Mangudadatu said the BPO center will be run in three shifts by at least 240 call agents to be selected among graduate-scholars of the Maguindanao Program on Education Assistance and Community Empowerment (MagPEACE) and madaris in the province.

The BPO center will be housed in a P100-million building financed by LandBank and supplemented by another P100 million from the provincial government. A local women’s cooperative would manage the call center, according to plans.

Investment Commitments in ICT Drop 73% in January – PEZA

PEZA director-general Charito PlazaMAR 01 – The Philippine Economic Zone Authority (PEZA) said investment committed in information technology (IT) dropped 73% to P500 million in January from almost P2 billion in the same month last year. PEZA director-general Charito Plaza said there were just 8 IT investments in January, compared to 22 in the same month last year.

The decline in IT investments has occurred throughout the whole of 2017 as investors continued to hold off investment plans. Plaza said uncertainties still linger as investors await the impact of the recent tax reform. The Tax Reform for Acceleration and Inclusion (TRAIN) took effect last January.

BPO Industry Still to Produce Most Jobs in 2018 – Jobstreet


FEB 27 – Online recruitment portal expects the business process outsourcing (BPO) industry in the Philippines to produce the most jobs this year. Jobs in retail and manufacturing will also be in demand in 2018, the portal said. The findings are based on a survey of 300 company representatives and almost 600 job candidates done last January.


In its Job Outlook Report for 2018, Jobstreet said 88% of candidates will either be monitoring or actively applying for jobs. The report also found that nearly all employers plan to expand or maintain their operations at current levels. Jobstreet Country Marketing Manager Cielo Sonza said 95% of hirers for 2018 said they are expanding and hiring more or maintaining their headcount.



President Duterte Seeks Compromise on Contractualization

President Duterte

FEB 27 – President Rodrigo Duterte has said he will not force businessmen into ending contractualization, a promise he made during the presidential campaign. Duterte said all stakeholders should reach a “compromise” instead. Presidential spokesperson Harry Roque, however, said this does not mean the President is giving up on delivering on his promise to end contractualization.

Labor Secretary Silvestre Bello III earlier said that the President is formulating an executive order (EO) banning illegal forms of contractualization, and expects to sign it by the end of March. The labor groups that submitted the draft EO to Bello said the proposal recognizes “the need to balance the interest of labor and capital”.