Get to know “their” stories.
Moving Forward Starts Here.
Learn how our clients around the globe take advantage and grow with our services. Discover how we helped them change the way they do business.
To be honest, I was pretty hesitant to start a service with them as I just heard about outsourcing, but I tell you I would have regretted it if I didn’t take the offer. I’ve been working closely with Forward for 6 years now to offer a much more streamlined technical support to my consumers and moving now to processing my business’ data. They are very accommodating and helpful. Definitely a must know service/s.
They answered my needs in handling my business finances and management. With their service, I was able to focus on my business meetings and other activities without worrying about my support team. I even requested to know the progress through a monthly report and until now, they haven’t failed to do so. I can even check with my team anytime I want as long as I have free time, which is pretty convenient.
The best part about being a client of Forward was meeting their CEO, he was very accommodating and I even had an office tour. He’s pretty funny and certainly knows about what my business needs and the right solutions to have. Running 3 years with them now.
With Forward, my business was able to run a successful warm lead Outbound campaign. The team’s dedication towards our campaign has been very helpful. I also commend their transparency and contact-ability that made the service smooth sailing.
I’ve been with Forward for almost 7 years now they’ve been my service provider for customer service which significantly increased my customer retention. I also outsourced a digital marketing team with them, to whom I have a regular zoom calls every day. They are pretty fun-loving people and are very professional.
I started with Forward a portion of our Inbound Sales campaign, they significantly surpassed the performance of our Australian based agents. We have now moved all of our customer-facing operations with them, including Customer Service, 24/7 Chat, and email.
Send us a message today and get ready to experience the same benefits they did. There will always be a different story in each business, allow us to be part of it. Let’s go forward!