What Our Happy Clients Say
Forward BPO has been a supplier of Call Centre agents to our company for more than 6 years. Starting with a portion of our Inbound Sales campaign, they quickly surpassed the performance of our Australian based agents. We have now moved all of our customer facing operations there, including Customer Service, 24/7 Chat, and email. We are also running a successful warm lead Outbound campaign, with positive results.
Forward’s dedication towards our campaign has been paramount to our success. Their contact-ability, transparency, and willingness to increase our performance have greatly assisted our business. We wholeheartedly recommend their services to anyone who requires inbound or outbound agents.
Not only do Forward BPO agents help our customers with 24 hours customer support service, but also with sales support to our seller clients.
Forward BPO now plays a key role to connect our customers and seller clients for car purchases in our service.